Kim is a Realtor in Livonia, Michigan at Real Estate One. When I spoke with her earlier this week, I asked Kim why she loves her job. She gave me one of the best responses I’ve ever heard: “People who are buying and selling their homes are often on the verge of achieving their dreams. They’re starting a family or moving across the country or finally retiring. I love being a part of such a big moment in people’s lives and feeling like I’m doing them a service.”
As you’d expect from someone with such deep dedication to her customers, Kim Blue has some great customer reviews on her Stik profile. Kim tells me that sometimes her reviews almost make her cry. “You don’t realize how much you did for somebody,” she told me. “You think you did a good job, and then somebody writes something that absolutely blows you away.”
Kim isn’t the only one who finds her reviews powerful. Many of Kim’s current customers found Kim when they stumbled across her reviews online. Recently, Kim closed deals with two new clients, both in the half-million dollar range. These two clients had no connection to Kim before deciding to work with her, but they chose Kim because they searched for local Realtors online and came across Kim’s great reviews. “If you show potential clients that you put them first, and you show them who you are, there’s a chance that you’ll really connect.” Kim told me. “Lots of people tell me to put less about myself online, but I disagree. I think there are a lot of people who really value being able to get to know a professional online before making a decision.”
Kim also told me how much she values Stik’s customer service, particularly her Client Success Manager, John Caponigro. “When I started on Stik, I had three reviews. Just three. John helped me collect 44 great reviews and I owe so much to his hard work. There are times when I call him and I’m sure I’ll get his voicemail. But John always takes my call.” Kim says she’s tried other companies for marketing herself online, but Stik is her favorite. “All the support you guys give at Stik and the dedication to all of us is amazing. We don’t get that at other companies. They look at you like you’re a number. I’ve never felt that way at Stik.”
Connect with Kim Blue!